Confirmed Service Customer
Wes is who greeted us at 7:00 with ���what are you guys here for?��� And not in a welcoming tone. Even in a follow up call to get an update for our car I felt like we were bothering him vs his wanting to help us. Jacob did a nice job of keeping us updated after that. We did have an appointment for 10:15, dropped car off at 7am but they didn���t look at it until around 3:00pm. They shared the details of what needed to be fixed but told us the person working on it was done at 4 so we would have to pick it up tomorrow! Why did it take until 3:00 for our car to get looked at on a Monday morning when our appointment was for 10:15?!
Eric K.
APPLETON,
WI
Business Response
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