Review Details

Hello, I want to document the great service repair experience I received at Bergstrom Chevy in Appleton, WI from Carlos Anamorado. Carlos fully explained the engine problem with our 2015 Equinox and answered my many many questions about it and also if our warranty coverage would qualify to fix it. Carlos was able to document the problem and submit it to our warranty program and kept me notified in his progress. I am an older gentlemen who likes to ask many questions and likes long explanations over the phone and Carlos was very respectful and patient with me, I highly recommend him in working with other older customers that might appreciate that same kind of treatment. Carlos and his team worked on our vehicle for almost a full week and in the end the warranty covered almost all of the repairs so my wife and I are really happy with the experience and service from Carlos and the crew at Bergstrom Chevy in Appleton. I will recommend Carlos and Bergstrom Chevy to all of my family and friends. Thanks very much!